Quality Assurance Policies and Procedures.

Singleton Training Services Ltd is committed to quality assurance and providing high quality training on all our courses. To this end we have produced a set of quality control policies that we apply to all our training. These policies apply to both accredited and non-accredited courses.

Below is a list of our policies, procedures and forms that you are welcome to browse, and download should you want to know more.

There is no copyright applied to any of our forms, policies or procedures.

The forms listed below form our core quality structure in relation to the awarding bodies that we work with.

TQUK

Highfield

Should you have any questions relating to Quality assurance or our policies, please do not hesitate to contact us.

• Access to assessment policy.

• Allegations policy.

• Anti-bribery policy.

• Anti-slavery policy.

• Appeals form.

• Appeals, enquiries and complaints policy.

• Child protection policy.

• Complaints policy.

• Conflict of interest policy.

• Equality policy.

• Guide to invigilating exams.

• Health & Safety policy.

• Internal verification policy.

• Malpractice policy.

• Reasonable adjustments form.

• Safeguarding policy.

• Training policy.

Our Quality assurance policies and procedures are updated on a regular basis. The forms above may not immediately reflect our current policy or procedure version.